Monday, March 26, 2012

Debugging Cognos Issues


Like the programmers on the Jersey Shore, I like to follow a GTL approach to debugging cognos issues.

  1. Google
  2. Ticket
  3. Logs
Google. Cognos is an off the shelf product and has standard error messages. Anything you might see there's a guy with a blog explaining how to fix it. *cough*. Google that error code, message text or other identifying issue.

Ticket. Open a ticket with Cognos if you have a support contract. They are usually not the quickest in coming up with a solution so I like to get this started early. Also check that there hasn't been a fix pack released that addresses your issue. Many things, like difficult to debug server stability issues, are constantly being updated by fix packs.

Logging. Enable more detailed logging on the server side if you need more context for the error message. And repeat!

(Yes I made this post because I thought of an acronym)







7 comments:

  1. It was very nice article and it is very useful to Cognos learners.We also provide Cub training software online training.

    ReplyDelete
  2. Nice post, but it seems less, but very interesting to read and understand, hope post more blogs with more information Thank you...........visit our site for more details about Oracle Fusion Financials Training Centre.

    ReplyDelete
  3. This blog is very positive which is related to my hunt on Cognos. Posted best topics and I am also IBM Cognos BI professional. This concept is a good way to enhance the knowledge on IBM Cognos BI. Regards, For Best IBM Cognos BI training

    ReplyDelete
  4. Great Work, after reading this post I felt comfortable with this post thank you very much.....................
    Click Here For More Details.
    Oracle SCM Training in Al Karama, Dubai

    ReplyDelete
  5. It is really very helpful for us and I have gathered some important information from this blog. Visit our website for more details about Oracle Project Accounting Training

    ReplyDelete
  6. nicework
    http://spunksoft.com/course/sap-s4-hana-simple-finance-training-in-hyderabad/

    ReplyDelete
  7. Thanks for sharing the steps to write an e-commerce blog. I think this is very useful especially for beginners.
    All those who are into e-commerce and wants to know more about it and re-commerce....best regards.
    QuickBooks Training in hyderabad

    ReplyDelete